To access your order you must do one of the following:

• Join the discord server and make a ticket | discord.gg/cvKv2RNxUZ
• Message and follow us on Tiktok |@shopamp.store
• Send us an Email |shopamp.store@gmail.com

• Is There a Risk of Getting Banned?
  
  We take every possible step to keep your account safe, and so far, we haven’t received any reports of account bans from our customers. For added peace of mind, we recommend using an alternate account when making trades, just to be extra cautious.

• You can get support from us by heading to our CLAIM ORDER page located at the top of the screen.
• An alternative option will be opening a support ticket in the discord | DISCORD

• To process your payment, your card provider requires us to collect your full name and address. This is standard for most online purchases. Rest assured, this information is used solely to complete your transaction—we never share or sell your personal data.
  

We restock all the time!

Every time we restock we notify everyone in the discord server. If you want to be notified for when we restock and be early for any pets, items, Join our discord server.

Important: Contact Information Required for Order Delivery

Please ensure that you provide a valid email address and phone number when placing your order. Accurate contact details are essential for us to reach you regarding delivery updates or any issues with your order.

Kindly verify that your email inbox has enough space to receive our messages. If we are unable to contact you due to incorrect or inactive contact information, and you do not respond to our communications, your order will be refunded after 7 days of no response.

Thank you for your understanding and cooperation.

Important Notice Regarding Order Communication

We have experienced a number of cases where customers could not be contacted due to full email inboxes or missing contact information. As a result, we were unable to complete these orders and were forced to issue refunds.

To avoid delays or cancellations, please ensure the following when placing your order:

Email inbox has sufficient storage to receive messages from us.

Valid phone number, which may help ensure faster communication and delivery.

Providing accurate and accessible contact information helps us process your order smoothly and avoid unnecessary delays.

Thank you for your attention and cooperation.